Complaints Against Private Health Facilities and Their Medical Personnel

about-the-service

This service enables community individuals to submit complaints or comments about facilities or pharmaceutical products

service-process

when-applying-through-the-website

• Log in using UAE PASS to start the service.
• Fill out the application form.
• Attach the required documents.
• Submit the application.
• Transferring the complain to the inspection team.

conditions-and-requirements

• The complaint must be filed against pharmaceutical facilities licensed by the Emirates Drug Establishment or be related to medical products.

required-documents

• When submitting a complaint, documents and evidence related to the complaint must be attached.